Concierge
Hotel & ryokan reservations across Japan
From Tokyo's Aman and Bulgari to a private-onsen ryokan in Hakone. We hold operator relationships, negotiate rates, secure upgrades and place you in the right room, not just the right hotel.
What sets it apart
Why travellers choose us
The right room, not the right hotel
We know which side of the corridor overlooks the courtyard and which suite has the balcony that faces Fuji.
Negotiated rates & upgrades
Operator rates at 400+ properties, plus complimentary upgrades and amenities where possible.
Ryokan curation
Real onsen, real kaiseki, real hospitality — never the tourist-menu shortcuts.
Included
What's included
- Hotel & ryokan selection
- Operator-rate bookings
- Room-view guidance
- Kaiseki dining reservations
- Special-occasion arrangements
- Amenities & upgrade requests
FAQs
Common questions
Also relevant
More concierge services
Restaurant Reservations
Michelin sushi, kaiseki counters, hidden yakitori and Kyoto tea-houses that don't take foreign bookings — we hold the phone numbers and the relationships.
Concierge Services
One WhatsApp thread, one team, entire trip. Restaurant swaps, doctor visits, tailored surprises, sudden weather Plan Bs — all handled in real time by a Japan-based team.
Local Experiences
Tea ceremonies in private machiya, sword-forging with a master, sushi mornings at Toyosu, sake tastings with brewery owners. Real access via a decade of Japanese relationships.
Ready to start planning?
Tell us your dates and dreams — get a free, personalised itinerary within 48 hours.