Legal
Terms & Conditions
Booking terms for travel services provided by Nippon Tours.
Last updated: January 2026
1. Bookings
Bookings are confirmed once we send a written confirmation and receive your deposit. Prices are quoted in Japanese Yen (¥) unless stated otherwise and are subject to availability at the time of booking.
2. Payments
A deposit is required to confirm most bookings, with the balance payable 30 days before departure. We accept Visa, Mastercard, Amex, PayPal and bank transfer.
3. Cancellations & refunds
Most tours may be cancelled free of charge up to 14 days before departure. Peak-season and luxury bookings may have stricter terms, which we disclose in writing before payment. Third-party charges (rail passes, non-refundable hotels) follow their own supplier terms.
4. Changes
Minor itinerary changes are frequently possible; we will always propose alternatives if a supplier cancels. Additional costs due to changes made after confirmation are the traveller's responsibility.
5. Travel insurance
Comprehensive travel insurance covering medical care, cancellation and personal belongings is strongly recommended and, for some tours, mandatory.
6. Traveller responsibilities
Travellers are responsible for valid passports, visas, health requirements and respectful behaviour during all activities. Nippon Tours may withdraw services from any traveller behaving disrespectfully towards staff, guides or third parties, without refund.
7. Liability
Nippon Tours acts as a booking agent for hotels, transport and activity providers, whose own terms apply. We are not liable for delays, closures or acts beyond our reasonable control (weather, transport strikes, natural events).
8. Contact
Questions about these terms? Email nic@nippon-tours.com or call +81 80-5500-2929.