Concierge
In-country concierge, on WhatsApp
One WhatsApp thread, one team, entire trip. Restaurant swaps, doctor visits, tailored surprises, sudden weather Plan Bs — all handled in real time by a Japan-based team.
What sets it apart
Why travellers choose us
24/7 WhatsApp
One number, human responses within minutes during your entire stay in Japan.
Surprise & delight
Birthday cakes at your ryokan, cherry-blossom picnic sets, hidden late-night bars, tickets that just opened up.
Problem-solving
Lost luggage, missed shinkansen, pharmacy runs, English-speaking doctor — solved same-day.
Included
What's included
- Dedicated concierge manager
- 24/7 WhatsApp response
- Restaurant & activity changes
- Special occasion planning
- Medical & practical help
- Post-trip follow-up
FAQs
Common questions
Also relevant
More concierge services
Hotel Reservations
From Tokyo's Aman and Bulgari to a private-onsen ryokan in Hakone. We hold operator relationships, negotiate rates, secure upgrades and place you in the right room, not just the right hotel.
Restaurant Reservations
Michelin sushi, kaiseki counters, hidden yakitori and Kyoto tea-houses that don't take foreign bookings — we hold the phone numbers and the relationships.
Local Experiences
Tea ceremonies in private machiya, sword-forging with a master, sushi mornings at Toyosu, sake tastings with brewery owners. Real access via a decade of Japanese relationships.
Ready to start planning?
Tell us your dates and dreams — get a free, personalised itinerary within 48 hours.